Saturday, January 17, 2009

US Airways Flight 1549 - Ordinary People, Extraordinary Heroes


I'm compelled to express my admiration and appreciation for the genuine heroism demonstrated by the captain, crew, passengers, and both the professional and volunteer first responders who averted a huge potential tragedy when US Airways Flight 1549 ditched in the icy Hudson River this week. Our society tends to idolize celebrities who attain their fame for dubious reasons. This event has captured the nation's attention because a group of ordinary people created a true life miracle by averting panic and cooperating under leadership of a few extraordinary individuals preserving the lives of all on board through this harrowing ordeal.

The pilot, Chesley "Sully" Sullenberger III, is receiving well deserved recognition for his skill in landing the plane safely on the Hudson after loosing power. US Airways identified the the first officer as Jeffrey Skiles, and the three flight attendants; Donna Dent, Doreen Welsh and Sheila Dail, who quickly evacuated passengers, and preserved calm through their rescue.
A bulletin to members of the US Airline Pilots Association, said said Capt. Sullenberger personally accounted for all the passengers and remained on the sinking aircraft until he was sure the plane was empty.

"The fact that 155 people walked away from a very dangerous situation is a testament to the skill and professionalism of the entire flight crew."

The Association of Flight Attendants union, which represents the cabin crew members at US Airways, commended the three attendants for safely and quickly evacuating the passengers in the emergency landing. "Their years of experience and training made all the difference once the aircraft was in the water."

Ferry operators arrived on the scene within minutes and started the rescue. They were joined moments later by NYC emergency personnel.

The heroic efforts of this rescue undoubtedly benefited from good fortune, or as people of faith (including myself) say, "miraculous Divine intervention". I was touched by the "cartoon" published on the editorial page of the Providence Journal today reproducing the now famous AP photograph by Steven Day, showing the plane floating on the Hudson while passengers lined up, waiting for rescue on the wings and evacuation rafts. The illustrator added God's hands providing support from below the waters. I don't know the artist's name, but the drawing conveys a very powerful message.

Keep Warm,

Saturday, January 3, 2009

Adobe Reader 9: how to turn off updates

As part of my annual home PC clean-up, I upgraded to a 320 Gb drive and started from a fresh OS install to clear up all of the junk that slows things down. I was really tickled that the old machine was practically jumping off the desk after I installed Windows XP, MS Office, and my video editing software, but when I re-installed Adobe Reader 7.0, the performance fell off a cliff. I hadn't realized that Adobe Reader 7.0 was checking the web for updates every time it started causing my machine to become unresponsive whenever it opened.

I did a little reading on the web and didn't find an easy way to turn off the updates. After seeing a few helpful notes on various forums, (this tweak in particular stands out) I saw some favorable feedback on 9.0, although there are still complaints about bloat. Adobe added the ability to update preferences in Reader 9.0, which didn't exist in Reader 7, so I decided to give 9 a try. To disable updates, click edit, preferences, general, then remove the check mark from "Check for Updates" under Application start up. With automatic updates disabled, you can still Check for Updates manually by clicking on the Help menu. Here is a composite screenshot showing the setting to disable updates for anyone who needs a clear picture.




I'm very pleased with the result (I also disabled Adobe Java Script as recommended in the above tweak link above. (click: edit, preferences, javascript, remove check mark, click OK.)

PS. After the original post, I learned the same preference is also in Adobe Reader 8.


Happy New Year,

Chuck

Tuesday, December 30, 2008

Long Term Mutual Prosperity


According to Michael Hoseus, Executive Director of the Center for Quality People & Organizations, and co-author of TOYOTA CULTURE, the heart and soul of the Toyota Way, to only be in business to make money is the lowest level of maturity that exists for a company. Long-term mutual prosperity is a goal shared by the company and the employee that brings the two together, and establishes a consensus, trust, and long term commitment to success that becomes the shared purpose of work. While the company targets profit, growth, and sustainability, and the employee seeks job stability, growth, and their development, the two can come together forming a mutual commitment around long-term mutual prosperity.

Happy New Year,
Chuck

Saturday, November 22, 2008

My employer, SIMULIA, featured in the local TV News

With Rhode Island leading the nation in unemployment (currently 9.3%), the NBC news affiliate in Providence filmed and broadcast a segment on my employer yesterday to highlight a high tech company that is bucking the trend. The clip includes images of our offices, and showing our software. I work directly with the people interviewed. Subham, Susan, and Ken. You can view the video by clicking the image above or at http://www.turnto10.com/, but I don't know how long the video will be available online.
Best,
Chuck

Steven Fransblow's presentation on building innovation dynasties at BPMA

Steven Fransblow of Innosight gave an eye-opening talk this week at the Boston Product Management Association November meeting on the JOBS™ approach to successful innovation.

The JOBS™ blueprint focuses on four key issues:
J: Job - What is the problem to be solved for a specific consumer and set of circumstances?
O: Objective - What are the functional, social, and emotional metrics of purchase and use?
B: Barriers - What are the financial, skill, time, access, and behavioral obstacles that prevent the job from getting done satisfactorily.
S: Solutions - What are the products, services and compensating behaviors that can overcome the barriers, achieve objectives, and satisfy the requirements.

One of Steven's key points was that successful innovation does not mean making "perfect products". It means making products that delight customers without overshooting the requirements which often leads to schedule delays, cost overruns and uncessesary complexity that detracts from successful adoption.

In addition to books published by Innosight, and an MIT Sloan article, Finding the Right Job for Your Product Steven provided the following free online resources for more information.

Strategy & Innovation: Innosight’s newsletter focusing on strategies for business growth.

Innosight’s blog highlighting recent disruptive innovations

Best,
Chuck

Thursday, November 13, 2008

Charter for Compassion

3-1/2 minutes of inspiration worth watching. It came to me from TED Ideas worth spreading.

Tuesday, November 4, 2008